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Effective Date: January 18, 2025

Welcome to Shimmerjewell

At Shimmerjewell, we are committed to providing exceptional service to our customers. This Payment Policy outlines the terms and conditions for payments made through our online store, located at https://shimmerjewell.com/. By shopping with us, you agree to adhere to these terms. Should you have any questions, please contact us at:

  • Street Address: 4709 Oak Way, Omaha, Nebraska, United States

  • Phone Number: 402-452-6878

  • Email: info@shimmerjewell.com

Payment Methods

We accept a variety of secure payment methods to ensure a seamless shopping experience:

  1. Credit/Debit Cards: Visa, Mastercard, American Express, Discover

  2. Online Payment Gateways: PayPal, Apple Pay, Google Pay

  3. Bank Transfers: Available for bulk or special orders (contact customer service for details)

Please note that all payments must be completed in USD.

Payment Security

Your security is our priority. Transactions on our website are encrypted using SSL (Secure Sockets Layer) technology. We do not store your credit card information on our servers. For more details about how we handle your data, please refer to our Privacy Policy.

Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email containing:

  • Order summary

  • Payment details

  • Estimated shipping date

If you do not receive this email within 24 hours, please check your spam/junk folder or contact our support team.

Refunds and Cancellations

We strive to ensure customer satisfaction with every purchase. However, we understand that changes may be necessary. Our refund and cancellation policy includes:

  • Order Cancellations:

    • Cancellations are permitted within 12 hours of placing the order.

    • Contact us at info@shimmerjewell.com or call 402-452-6878 to initiate cancellation.

  • Refunds:

    • Refunds are processed for eligible returns. Please review our Return Policy for detailed information.

    • Refunds will be credited to the original payment method within 7-10 business days after approval.

Taxes and Duties

All applicable taxes (sales tax, VAT, etc.) will be calculated and displayed during the checkout process. For international orders, customers are responsible for any additional duties or customs fees upon delivery.

Late or Failed Payments

  • Late Payments: If a payment is delayed, we reserve the right to suspend the order processing until the payment is received.

  • Failed Payments: Orders with failed payment attempts will not be processed. Please ensure that your payment information is accurate to avoid issues.

Contact Us

For any questions or concerns regarding payments, reach out to our customer service team: