Sales Policy – ShimmerJewell

Effective Date: December 19 , 2024

At ShimmerJewell, we are dedicated to providing a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions regarding purchases, pricing, shipping, and other important aspects of your transaction with us. By making a purchase from ShimmerJewell, you agree to these terms.

1. Product Availability

  • All products listed on https://shimmerjewell.com/ are subject to availability.
  • We strive to ensure accurate stock information, but there may be instances where items become unavailable after placing your order. If this happens, we will notify you as soon as possible, and you will be offered an option for a refund or an exchange.

2. Pricing

  • All prices on our website are listed in USD.
  • Prices are subject to change without prior notice. However, once you place an order, the price at the time of purchase will be honored.
  • Sales tax will be added at checkout where applicable, depending on your shipping location.

3. Order Processing

  • Once you place an order, you will receive an email confirmation with the details of your purchase.
  • Orders are typically processed within 1-2 business days. Please note that this timeframe may extend during busy periods or special promotions.
  • If any issues arise during the order processing, we will contact you using the details provided.

4. Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment methods as listed at checkout

All payments are processed securely through trusted third-party payment gateways. ShimmerJewell does not store your credit card or payment information.

5. Shipping Policy

  • We offer domestic and international shipping. Shipping rates and delivery times vary based on your location and will be calculated at checkout.
  • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
  • ShimmerJewell is not responsible for delays caused by shipping carriers or customs processes in the case of international deliveries.

6. Cancellations

  • You may cancel your order as long as it has not been shipped. Please contact us immediately at info@shimmerjewell.com if you need to cancel an order.
  • Once the order has been dispatched, it cannot be canceled, but you can follow our returns process for a refund.

7. Return and Refund Policy

We want you to be satisfied with your purchase. For information on how to return an item or request a refund, please see our Refund and Returns Policy.

8. Promotions and Discounts

  • Any promotions, discounts, or coupon codes offered by ShimmerJewell are subject to the terms outlined at the time of the promotion.
  • Discounts cannot be applied to previous purchases and may not be combined with other offers unless stated otherwise.

9. Product Descriptions

  • We aim to provide accurate and detailed descriptions of each product on our website. However, slight variations in color, size, or materials may occur due to photography, screen settings, or manufacturing processes.
  • If you feel that the product you received does not match its description, please contact us to resolve the issue.

10. Liability

  • ShimmerJewell is not responsible for any indirect, incidental, or consequential damages that may result from the use or inability to use our products.
  • Our liability is limited to the value of the item purchased.

11. Contact Us

If you have any questions about our sales policy, feel free to reach out to us at: