Shipping Policy for ShimmerJewell
Effective Date: January 18, 2025

Welcome to ShimmerJewell! We are dedicated to providing you with high-quality musical instruments and accessories, and we want to ensure your shopping experience is as smooth and enjoyable as possible. Below, you will find our comprehensive shipping policy.

1. Shipping Methods
At ShimmerJewell, we offer a variety of shipping options to meet your needs. We partner with reputable carriers to ensure reliable and timely delivery. Available shipping methods include:

Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
International Shipping: Available to select countries; delivery times may vary based on destination.
2. Shipping Rates
Shipping rates are calculated based on the weight of your order and the delivery location. During the checkout process, you will be provided with the total shipping cost before finalizing your purchase.

3. Order Processing Time
All orders are typically processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier’s website.

5. Shipping Restrictions
Currently, we do not ship to P.O. Boxes or military addresses (APO/FPO). We also reserve the right to cancel any order if shipping is not feasible.

6. International Shipping
For international orders, please be aware that customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping cost. We recommend checking with your local customs office for more information on potential fees.

7. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at info@shimmerjewell.com. We will work with you and the carrier to resolve the issue.

8. Contact Us
If you have any questions or concerns regarding our shipping policy, please do not hesitate to reach out:

Address: 4709 Oak Way, Omaha, Nebraska, United States
Phone: 402-452-6878
Email: info@shimmerjewell.com
Website: https://shimmerjewell.com/